Frequently Asked Questions

FAQs about Aussie Undercover

  • What areas around Australia do you service?

    We supply and service all major cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin, Canberra, the Central Coast, and Wollongong.

  • Who owns and operates Aussie Undercover in Australia?

    Aussie UnderCover is a family-owned Australian business based in Nowra, proudly serving pool owners across the country with innovative inground pool cover systems.

  • How long has Aussie Undercover been servicing the Australian community?

    We've been proudly helping Australian homeowners protect and beautify their pools since 2008, combining hands-on experience with quality design.

  • Why do Australian's choose Aussie Undercover?

    Australians choose us because we're local, accessible, and have over 15 years of experience creating discreet, easy-to-use pool cover systems that look great and last.

  • What services does Aussie Undercover provide in Australia?

    We design, manufacture, and supply inground and hidden pool cover systems for homes and businesses across Australia, including both manual and motorised models.

  • Do you offer pool cover installation services in Australia?

    While our systems are designed for simple DIY installation, we also provide layout plans, detailed guides, and can recommend trusted local installers. We install in the Illawarra, Southern Highlands and Sydney.

  • Are Aussie Undercover systems suitable for both residential and commercial pools in Australia?

    Yes, our systems are ideal for both residential backyards and commercial pool facilities that want a sleek, professional finish.

  • Is Aussie Undercover licensed and insured in New South Wales?

    Yes, we're a fully insured Australian business, and all our products are designed to meet national safety and building standards.

  • Do you guarantee your pool cover systems for Australian customers?

    Absolutely, all our products come with a comprehensive warranty and satisfaction guarantee for peace of mind.

  • How do I know Aussie Undercover is trustworthy?

    With hundreds of installations nationwide and excellent customer reviews, Aussie UnderCover has built a reputation for quality, reliability, and exceptional service.

  • How much does an inground pool cover cost in Australia?

    An inground pool cover system in Australia typically ranges from $4,500+ for a manual unit to $10,000+ for a fully motorised setup, depending on size and features.

  • Do you offer free quotes for Australian homeowners?

    Yes, we provide free, no-obligation quotes for all Aussie UnderCover systems, Australia-wide.

  • Are there delivery fees for Aussie Undercover products in Australia?

    We ship Australia-wide from our Nowra base, and delivery fees vary depending on location and system size, which we will confirm before purchase.

  • Does Aussie Undercover support the Australian community?

    Yes, we're proud to support local communities through partnerships with schools, community pools, and local events.

  • Do you employ local tradespeople in New South Wales?

    We believe in supporting local jobs by working closely with Australian fabricators, suppliers, and installers.

  • How do customers in Australia contact Aussie Undercover?

    You can reach us by phone on 1300 722 009 or via our website contact form for quick quotes and friendly assistance.

  • Does Aussie Undercover use eco-friendly practices in Australia?

    Yes, we prioritise sustainable materials and packaging while designing systems that help pool owners save water, energy, and chemicals.

  • Are Aussie Undercover systems up to date with the latest pool cover technology?

    Definitely, our systems feature innovative hidden mechanisms and corrosion-resistant materials built for Australian conditions.